We maintain a strict 14-day return policy. You have 14 days after receiving your item to request a return. This fully covers and exceeds the mandatory 14-day right of withdrawal required by European Union regulations.
Eligibility Criteria
To be accepted for a return, your item must be in the exact condition you received it: unworn, unused, with all original tags attached, and in its original packaging. Proof of purchase is strictly required.
Initiating a Return (Self-Service Portal)
To ensure structural compliance and precise tracking, all return requests must be processed autonomously through our dedicated portal.
Once your request is authorized by our system, items must be shipped to the following repository: Bendición 10 rue de Cruscades 11200 Villedaigne France
Shipping Costs
Unless a verified error occurred during order preparation on our part, return shipping costs are entirely the responsibility of the customer. We strictly advise using a trackable shipping service. Bendición cannot be held responsible for items lost in transit without verifiable tracking data.
Damages & Shortages
Inspect your order immediately upon receipt. If an item is defective, damaged, or incorrect, contact our administration instantly so we can evaluate the issue and enforce a correction. For any further inquiries, contact our administration at: contact@bendicionclothing.com.
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